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Frustrated by scalping, K-pop fans call for change in concert ticketing system

Singer IU performs during her '2024 IU H.E.R. WORLD TOUR CONCERT IN TAIPEI' in early March. Courtesy of EDAM Entertainment

Following the music industry’s intensified crackdown on ticket scalping, fans are encountering unforeseen hurdles, triggering debates over the necessity for a more fan-centric approach.In a recent incident, a fan of the singer IU, who faced allegations of illegal ticket trading and was subsequently barred from attending a concert, has shed light on the complexities and unintended consequences of current anti-scalping measures.An IU fan took to an online community to share a troubling experience, saying, “Despite successfully obtaining tickets, a payment issue resulted in my friend making the payment on my behalf. Regrettably, the ticket was flagged as being involved in illegal trading.”The fan was unable to attend the concert, did not receive a refund, and was even permanently expelled from IU’s fan club. This ordeal drew attention to the broader issue of fans facing repercussions due to stringent ticketing policies.The singer’s agency, EDAM Entertainment, is known for its stringent measures aimed at curbing illegal ticket trading, which includes encouraging fans to report any misconduct. However, many argue that it is reasonable and commonplace to seek assistance from family or friends when purchasing hard-to-obtain concert tickets, and such actions should not be deemed illegal.In response to the controversy, the agency issued a statement expressing regret.

“We sincerely apologize for any discomfort we may have caused the fan. We also apologize to all who may have experienced inconveniences during the concert ticket reservation process … We will constructively consider criticism and amend the system based on diverse opinions,” it stated. However, in the current climate of the industry, being complacent is not an option. Ticket scalpers have exploited fans’ desperation for profit for a long time, resulting in an unstoppable surge in scalping incidents.Park, a college student in her 20s, recently failed to secure tickets for an NCT 127 concert. She admitted briefly considering purchasing scalped tickets due to her deep disappointment at not being able to attend the show.”I eventually didn’t resort to buying scalped tickets. But honestly, I think it’s the universal desire of a desperate fan to want to attend the concert even if it means paying extra,” Park said.”Some people would willingly do anything to see their favorite singer, and you never know when you’ll get another chance to attend a concert … Without proper measures to punish ticket scalpers who exploit fans’ desperate desires, more people may succumb to the temptation of purchasing scalped tickets.”According to an analysis by the Anti-Corruption and Civil Rights Commission (ACRC), complaints regarding scalped tickets have steadily risen over the past five years, amounting to a total of 549 cases.A notable increase in live concert demand following the decline of the COVID-19 pandemic is presumed to have substantially contributed to a surge in scalped tickets. Complaints related to scalped tickets, which numbered 43 and 41 cases in 2020 and 2021, respectively, during 카지노사이트킹 the pandemic, skyrocketed to 136 and 192 cases in 2022 and 2023.

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